For any general inquiries, order status updates, or corporate communications regarding flatandfold, please reach out to our customer support team using the official contact channels provided below.

Primary Contact Details

  • Operating Company: Flat & Fold Haushaltswaren UG

  • Registered Business Address: Friedrichstraße 123, 10117 Berlin, Germany

  • Customer Support Email: support@flatandfold.com

  • Telephone Number: +49 30 12345678

  • Official Domain: www.flatandfold.com

Customer Support Hours and Response Time

Our support team reviews incoming communications systematically during standard operational business days in Germany.

If you have a query, please submit your message via email or leave a voicemail via telephone detailing your name, contact details, and relevant reference number. Our team aims to respond to all written requests within 24 hours on business days.

Written Enquiries

When submitting an enquiry regarding an existing order, please state the full name associated with the order and any relevant operational reference numbers in your initial message to facilitate efficient assistance.